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Age Requirements

To receive discount fares based on age, please check that the qualifications below are met. If there are only adult fares available for your itinerary, we will quote adult fares.

Senior: To qualify for available senior fares, passengers must be age 60 or over.

Youth: To qualify for available youth fares, passengers must be 25 and under.

Child: : Age requirements to qualify for child fares vary by product and country. Please check the details for the specific product you select. Please note that ages 4 through 11 generally qualify for the child fares except for:

  • Austria: Ages 6-15
  • Belgium: Ages 6-11
  • Bulgaria: Ages 6-11
  • Denmark: Ages 6-15
  • Czech Republic: Ages 6-11
  • Finland: Ages 6-16
  • Germany: Ages 4-14
  • Great Britain: Ages 5-15
  • Hungary: Ages 6-13
  • Luxemburg: Ages 6-11
  • Norway: Ages 4-15
  • Republic of Ireland: Ages 4-15
  • Slovakia: Ages 6-11
  • Slovenia: Ages 6-11
  • Switzerland: Ages 6-15
Frequently Asked Questions
Ready answers to your most pressing questions
  1. I misspelled my client's name on his rail pass, what do I need to do?
  2. What is RailAgent?
  3. What products are included?
  4. How does RailAgent work?
  5. How do I register?
  6. How do I log in to my Travel Agent account?
  7. I am registered as a Travel Agent with your programme but my login details don't work, what should I do?
  8. How much commission do you pay?
  9. How do I pay for the booking?
  10. If I have a problem with my payment what should I do?
  11. How do I get my commission when I complete a booking with RailAgent?
  12. How quickly do you process orders?
  13. My customer is leaving the UK in less than 3 working days. Can I get a railpass/ticket for before they leave?
  14. Can I have the tickets sent directly to my client?
  15. Are the RailAgent or International Rail logos on the tickets, ticket wallet or any material prepared for the customer?
  16. Can we ask you to use our ticket wallets?
  17. Can I contact you or make a booking by phone?
  18. How can I change my details?
  19. Can I change my password?
  20. I have lost my password, how can I receive another copy of my details?
  21. Whose details do we enter as customer details on the various pages when making a booking?
  22. I misspelled my customer’s name on his rail pass/tickets, what do I need to do?
  23. What are the terms and conditions of your Travel Agents programme?
  24. Do you have a Privacy Policy to protect me and the customer(s) personal data that you collect?
  1. How far in advance can I book tickets?
  2. How do I use the on-line timetable?
  3. How do I know if a specific train requires a reservation?
  4. How do I book a return journey?
  5. How do I make a Group Booking?
  6. Is your site secure?
  7. What are the booking conditions?
  8. What is the cancellation policy on bookings?
  9. What is the cancellation policy on bookings?
  10. When will my tickets arrive?
  11. What do I do if I need a refund?
  12. How long before departure does my client have to check-in?
  13. If my client misses their train can they catch the next one?
  14. My client has a Rail Pass, will they have to pay any additional fees to travel?
  15. How much will reservations cost on different types of train?
  16. How many trips can be made in one travel day when using a Rail Pass?
  17. Does an overnight train, count as 1 or 2 days on a Rail Pass?
  18. Where can I get a paper timetable?
  19. What is the difference between 1st and 2nd class?
  20. Are bikes allowed on trains?
  21. Can a cat/dog travel on the train?
  22. Is food available on the train?
  23. Can luggage be left at the station?
  24. How far is the Airport from the train station?